OneJikgu uses Stripe Checkout. Users can complete payment through secure card-based and Korea-friendly checkout flows.

Rates come from the latest values in Supabase exchange_rates, refreshed daily around 09:00 KST.

Yes. Stripe follows PCI DSS Level 1, and sensitive card data is not stored on OneJikgu servers.

Usually 5-14 days depending on country and retailer. Japan routes are often faster than Europe routes.

Estimated shipping is shown before payment based on weight, destination, and service type, then confirmed at order stage.

Yes. Order history includes tracking info and shipment status updates in real time.

US-origin orders under $150 are duty-free. Above that, duties (6.5-13%) and VAT (10%) are applied by category.

The baseline threshold is about $150 equivalent, with details varying by item category and origin country.

OneJikgu guides and handles most of the process. Enter accurate customs code and address data to proceed smoothly.

You can issue one for free at p.customs.go.kr, and continue using the same code afterward.

Yes. Our support team guides exchange/return requests according to each retailer's policy.

After retailer approval, refunds are returned to the original payment method. Timing depends on retailer/payment policies.

Contact support with photos right after receiving the item. We will guide exchange or refund steps quickly.

Defective or mis-shipped cases may be covered by policy. Change-of-mind returns may require customer-paid shipping.

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